Frequently Asked

What can we help?

We’ve put together some commonly asked questions to give you more information about Stock Global Investment

Golden Genius Trade is an online investment platform specialized in trading the financial markets. Our objective is to trade and manage our clients’ portfolio and earn them profits. Transparency , accountability And security is our key service policy.

To make an investment you have to create an account either as a private or institutional investor. Once you are signed up, choose an investment plan that suits you and proceed to make a deposit. All deposits must be made through the Investor portfolio area.

Login to your account using your username and password and check the withdraw section.

There are money-back guarantees depending on the plan you subscribe for. We have a risk management department that keeps your investment protected.

Cryptocurrencies are decentralized, so they do not require a bank to process transactions. This helps us eliminate bank transaction fees, saving us 2 to 5 percent on each transaction.

Bitcoin is a form of digital currency which is based on an open source code that was created and is held electronically. Bitcoin is a decentralized form of currency, meaning that it does not belong to any form of government and is not controlled by anyone.

Bitcoin (BTCUSD), Bitcoin Cash (BCHUSD), Ethereum (ETHUSD), Litecoin (LTCUSD), Dogecoin (DOGEUSD), Zcash (ZECUSD),Stella Lumens (XLMUSD),Ethereum Classic (ETCUSD),Cardano (ADAUSD), Dash (DASHUSD), Shiba Inu (SHIBUSD), Basic Attention Token (BATUSD), Chainlink (LINKUSD), Uniswap Protocol Token (UNIUSD), Algorand (ALGOUSD), Polygon (MATICUSD), Sushi (SUSHIUSD), Avalanche (AVAXUSD), Terra (LUNAUSD), REN (RENUSD), Solana (SOLUSD), Cosmos(ATOMUSD), Decentraland(MANAUSD), Fantom (FTMUSD), The Graph (GRTUSD), CurveDAO Token (CRVUSD), Loopring (LRCUSD), Tezos(XTZUSD), USD Coin (USDCUSD), Aave (AAVEUSD), Crypto.com Coin (CROUSD), Harmony (ONEUSD), yearn.finance (YFIUSD), Apecoin (APEUSD), Chiliz (CHZUSD), Synthetix(SNXUSD), Gala (GALAUSD), BNTUSD(BNTUSD), COMPUSD (COMPUSD), ENJUSD (ENJUSD), Maker (MKRUSD), Amp (AMPUSD), FILUSD (FILUSD), ICPUSD (ICPUSD) through Apex Crypto. Access to more cryptocurrencies is in the works. To view the full list of cryptos currently available to trade

Trading commences on your account as soon as your account has been approved and funded.

The only way you can deposit into our brokerage is through Crypto currency.
Usually, you need to make deposit using bitcoin, ethereum, Usdt or any listed crypto currency method on the Deposit area. 

To initiate an ACH withdrawal:

1) Go to the homepage of the mobile app by tapping the Golden Genius Trade logo in the bottom middle of your screen.

2) Click on the "Transfers" tab at the top of the screen

3) Click "Withdraw"

4) Enter an amount less than or equal to the amount you have available to withdraw

It usually takes 1-2 business days to complete an ACH withdrawal. 

Our Dedicated Support Hub

Facing challenges? Contact us for swift solutions! Our dedicated support team is here to streamline your experience, offering expert assistance and prompt resolutions to ensure your satisfaction.

Don’t navigate issues alone – reach out to us, and let’s resolve them together.

Live Chat

Our dedicated team is ready to assist you with any questions or concerns you may have

Ticket Support

Our support team is committed to addressing your needs promptly and effectively

Contact Us

Feel free to reach out to us! Our contact channels are open and ready to assist you.

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